Legal & Compliance

Terms of Service

Effective Date: May 3, 2026 | Last Updated: May 3, 2026

01. Acceptance of Terms

By accessing or using the website located at susanfilan.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms in their entirety, you must immediately discontinue use of this Site.

These Terms apply to all visitors, users, and others who access or use the Site, regardless of the device or browser used to access it.

02. Services Offered

Susan F. Filan offers divorce coaching, public speaking, and related educational content through her coaching practice, Heroic Divorce™. Services are delivered through The Heroic Divorce Method™, a structured coaching framework designed to help individuals navigate divorce with clarity and confidence. The Site may offer:

Information about The Heroic Divorce Method™ and Heroic Divorce™ coaching programs
Informational articles, blog posts, and educational resources about divorce strategy
Speaking engagement requests and media inquiry forms
Consultation booking or scheduling for coaching and advisory services
Newsletter or email list subscription

All services are described in greater detail on the applicable service or booking pages. Availability of services is subject to change without notice.

Clients who engage Susan F. Filan for coaching services are additionally governed by the Coaching Engagement Agreement executed at the time of intake, which is incorporated herein by reference.

03. No Attorney-Client Relationship

Your use of this Site does not create an attorney-client relationship between you and Susan F. Filan or any affiliated entity. No such relationship is formed by any communication made through or in connection with this Site.

While Susan F. Filan is a licensed attorney, the services offered through this Site are provided exclusively in her capacity as a Certified Divorce Coach and public speaker. No legal services, legal advice, or legal representation are offered or provided through this Site or its associated coaching programs.

If you need formal legal representation, please consult a licensed attorney in your jurisdiction.

04. No Legal Advice

Content published on this Site — including articles, videos, interviews, social media embeds, newsletters, and any other materials — is provided for general informational and educational purposes only. It does not constitute legal advice and should not be relied upon as such.

Every divorce, custody, or family law matter is unique. Information provided here may not apply to your specific circumstances. You should always seek the advice of a qualified legal professional before making decisions based on anything you read or encounter on this Site.

05. Intellectual Property

All content on this Site — including but not limited to text, articles, images, graphics, logos, audio clips, video content, and design elements — is the exclusive property of Susan F. Filan or is used with permission, and is protected by United States and international copyright, trademark, and other intellectual property laws.

The following are trademarks of Susan F. Filan and may not be used without prior written permission: Heroic Divorce™, The Heroic Divorce Method™, and Relationship Serenity™.

You may not reproduce, redistribute, publish, transmit, modify, display, or otherwise use any content from this Site without prior written permission from Susan F. Filan, except for limited personal, non-commercial use.

Requests for permission to reproduce content should be directed to the contact address listed at the bottom of these Terms.

06. User Conduct

By using this Site, you agree not to:

Use the Site for any unlawful purpose or in violation of these Terms
Submit false, misleading, or fraudulent information through any form or contact channel
Attempt to gain unauthorized access to any portion of the Site or its related systems
Engage in any conduct that could damage, disable, overburden, or impair the Site
Use automated means (bots, scrapers, crawlers) to access or collect content from the Site
Harass, threaten, or harm any individual in connection with your use of the Site
Impersonate any person or entity, or misrepresent your affiliation with any person or entity

Susan F. Filan reserves the right to terminate or restrict your access to the Site at any time, for any reason, without notice.

07. Third-Party Links

This Site may contain links to third-party websites, resources, or services that are not owned or controlled by Susan F. Filan. These links are provided for your convenience only.

Susan F. Filan has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. You access third-party links entirely at your own risk. We encourage you to review the terms and privacy policies of any third-party sites you visit.

08. Disclaimer of Warranties

This Site and its content are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Susan F. Filan expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Susan F. Filan does not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Your use of the Site is entirely at your own risk.

09. Limitation of Liability

To the fullest extent permitted by law, Susan F. Filan and any affiliated persons or entities shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with your access to, use of, or inability to use this Site or its content.

In no event shall Susan F. Filan's total liability to you for all claims related to these Terms or the Site exceed one hundred U.S. dollars ($100).

10. Indemnification

You agree to indemnify, defend, and hold harmless Susan F. Filan and her affiliates, officers, agents, and successors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in any way related to your use of or access to the Site, your violation of these Terms, any content you submit or transmit through the Site, or your violation of any rights of a third party.

11. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.

We take the privacy of our users seriously and are committed to protecting personal data in accordance with applicable laws, including the Connecticut Data Privacy Act and relevant U.S. federal regulations.

12. Modifications to These Terms

Susan F. Filan reserves the right to update or modify these Terms at any time, at her sole discretion. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the Site following any modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Fairfield County, Connecticut.

By using this Site, you irrevocably consent to the personal jurisdiction of such courts.

14. Contact

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Susan F. Filan 420 Post Road West, Suite 201 Westport, CT 06880 [email protected]